About Us
Our Mission
At HRP, we understand that the satisfaction of your guests is at the heart of your business. That’s why we’ve developed a platform designed to help you create the best possible experience for your guests.
Our platform enables your guests to provide real-time feedback during their stay. This feedback is sent directly to the relevant department in your hotel, allowing for quick resolution and turning potential negative reviews into positive ones.
But HRP isn’t just about problem-solving. Our platform also encourages guests to share their positive experiences. When issues are resolved, HRP completes the review and places it on review sites, showcasing your commitment to guest satisfaction.
The result? Improved review ratings, higher Net Promoter Scores, and most importantly, happier guests. With HRP, you get real-time feedback, real-time solutions, and real results.
At HRP, we pride ourselves on our commitment to excellence and customer satisfaction. We invite you to learn more about our services and to start your free trial today.
Welcome to the future of guest satisfaction. Welcome to HRP.”
Meet the Visionaries Behind HRP
The Dynamic Duo Transforming Hospitality and Travel”
Welcome to HRP, where passion meets expertise, and innovation meets tradition. We are a company driven by the vision of revolutionizing the hospitality and travel industry, and at the forefront of this transformation are our dynamic leaders, Frank Zegers and Christian van Vorst.
Frank Zegers, 57, is a seasoned entrepreneur and the proud owner of Doors Internet Marketing. With a rich career spanning over 25 years in the marketing industry, Frank has honed his skills in data analysis, identifying patterns and correlations that others often overlook. His fascination with travel and his professional acumen have found a perfect blend in HRP, a venture he developed entirely on his own. Frank’s leadership is characterized by his relentless pursuit of excellence and his ability to envision and actualize innovative strategies.
Christian van Vorst, 40, is the co-pilot steering the HRP ship alongside Frank. Christian is the owner of iVavo, and his expertise lies in the field of hospitality. His journey began with international butler training, which laid a solid foundation for his illustrious career. Christian’s experience extends to managing leisure businesses and organizing high-profile events. His specialization in customer acquisition and sales, coupled with his deep understanding of the hospitality industry, makes him an invaluable asset to HRP.
Frank and Christian have been a formidable team for ten years, with the last three years marked by an intense and fruitful collaboration. Together, they form the executive team of HRP, bringing a personal touch to every aspect of the business. They are hands-on leaders, personally following up on all leads and overseeing implementation processes, training, and education.
At HRP, we believe in the power of a personal approach. We prioritize building meaningful relationships with our clients and providing tailored services that exceed expectations. We are not just about rapid expansion; we are about sustainable growth that adds value to our clients and the industry. Join us on this exciting journey as we redefine the standards of hospitality and travel, one step at a time.
“Our Net Promoter Score has never been higher since we started using HRP. It’s a must-have for improving guest satisfaction.” – Sarah Johnson, Customer Service Manager, Beachfront Inn
“HRP has not only improved our review ratings, but it has also made our guests happier. It’s a win-win.” – Michael Davis, CEO, Mountain Lodge
“HRP has transformed the way we handle guest feedback. It’s a game-changer for our hotel.” – John Smith, General Manager, The Grand Hotel
Holiday Review Promoter
